Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Oriskany


Job Location: [[Oriskany, NY]]  Alternate Job Location:  Aurora, IL, Tampa, FL


Role Value Proposition: 

Global Operations (Global Ops) focuses on creating positive experiences for MetLife customers and helping the company make the best use of its global resources. We’re looking for unique talent with fresh perspectives that can propel innovation. In this role you will investigate Short Term disability claims and makes determination on claims settlement within authorized guidelines


Key Responsibilities:

Supervises team of claim specialists.
Manages workflow; screens and distributes work based on skill level.
Ensures adherence to performance standards, resolves client service issues, and maintains data integrity.
May review, record, and analyze data to make claims settlement determination.
Performs other related duties as assigned or required
Assists with people management responsibilities, including hiring, firing, promotions, performance and compensation management, and training and development

Essential Business Experience and Technical Skills:


5+ years of Insurance Experience
Must be able to communicate clearly and effectively, both written and verbal
High School Diploma

5+ years of Disability Insurance experience
Excellent analytical, decision making and problem solving skills
Highly self-motivated
Bachelor’s Degree



At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 




MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Requisition #: 106214 

About the company

The largest global providers of insurance, annuities, and employee benefit programs, with 90 million customers in over 60 countries. The firm was founded on March 24, 1868.

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