- Entry level
- No Education
- Salary to negotiate
Store Team Leader
Department: LM Operations
Position Type: Employee
Position Reports To: Store Manager
Position Supervises: Store Team Members
FLSA Status: Non-Exempt
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage team members to deliver excellent customer service. To implement and coordinate plans, in store, to achieve the sales, profitability and growth objectives of the Division. To carry out and enforce Company policies and merchandising programs and the supervision, training and development of all team members. To promote and maintain good customer and community relations. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Essential Job Functions:
Sets work schedules for team members as requested by Store Manager.
Provides leadership by setting a positive example for effective performance, initiative and service.
Follows plans for the accomplishment of sales and profit objectives.
Follows through and enforces the division’s programs for controlling store operations.
Ensures programs designed to achieve profit objectives are followed.
Ensures proper use and maintenance of store facilities and equipment.
Promotes effective communications among all team members.
Keeps Store Manager informed of issues, problems and or concerns.
Ensures Company merchandising plans which lead to the accomplishment of sales objectives are followed.
Uses display equipment and materials properly.
Does store walk and checks perishable departments often
Checks local competition often.
Is responsible for adjusting orders based on current business conditions or instructions from Store Manager.
Ensures that all new team members are properly trained.
Promotes continuous training programs for all team members.
Coaches and develops team members as necessary through proper leadership skills.
Encourages team member interest and self-development.
Directs efforts of all team members assigned, directly or indirectly.
Carries out a program for customer service, favorable store and company image and customer satisfaction.
Creates customer goodwill by maintaining desirable shopping conditions, giving good service and by handling customer issues/complaints according to company policy.
Monitors customer services as performed by all team members.
Ability and willingness to perform team members duties as needed.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
Strong customer service skills
Willingness and ability to learn all duties required to run an effective and profitable store
Willingness and ability to lead others through coaching and development
Desired Previous Job Experience:
1 year of college
Education Level: None
Required Certifications/Licenses: None
Position Type: Full-Time
local mkt jobs: Our fun and uplifting atmosphere and helpful staff aim to create a memorable shopping experience that connects to the local community. We offer competitive wages, benefits and a development program for career advancement. If you are interested in a fast-paced, dynamic store where every day is unique, we invite you to complete an online application today.
Kroger Family of Companies employs nearly 431,000 associates who serve customers in 2,778 retail food stores under a variety of local banner names in 35 states and the District of Columbia. Kroger and its subsidiaries also operate 2,231 pharmacies, 784 convenience stores, 323 fine jewelry stores, 1,387 supermarket fuel centers and 38 food production plants in the United States. With sales of $109.8 billion in 2015, we continue to grow. Kroger is recognized as one of America’s most generous companies for its support of more than 100 Feeding America food bank partners, breast cancer research and awareness, the military and their families, and more than 145,000 community organizations including schools. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.
Posting Notes: OH || Columbus || 620 Norton Rd || 43228 || Fresh Eats MKT || [[mfield2]] || Operations
About the company
Kroger, one of the world’s largest retailers, employs more than 339,000 associates who serve customers in 2,425 supermarkets and multi-department stores in 31 states under two dozen local banner names including Kroger, City Market, Dillons, Jay C, Food 4 Less, Fred Meyer, Fry's, King Soopers, QFC, Ralphs and Smith's. The company also operates 789 convenience stores, 337 fine jewelry stores, 1,109 supermarket fuel centers and 38 food processing plants in the U.S. Kroger also operates over 80 “The Little Clinic” retail healthcare sites inside select Kroger, King Sooper and Fry’s stores.
Recognized by Forbes as the most generous company in America, Kroger supports hunger relief, breast cancer awareness, the military and their families, and more than 30,000 schools and grassroots organizations in the communities it serves. Kroger contributes food and funds equal to 160 million meals a year through more than 80 Feeding America food bank partners. For more information please visit Kroger.com.