- Entry level
- No Education
- Salary to negotiate
- CALIFORNIA US
Posting DetailsBefore applying, be sure to read the “Application Procedure” section below.
Job TitleStudent Services Specialist- CARE ProgramType of AssignmentClassified/StaffAssignment CategoryRegular Position Position DetailsOne regular, full-time, overtime-exempt position, 40 hours per week, 12 months per year on the Oceanside Campus. The normal work schedule will be Monday through Friday, 8:00 am – 4:30 pm. The person selected for this position will be subject to assignment to any district facility during any hours of operation.
Salary Range21CompensationThe starting salary for this position is $5,117.42
per month which is range 21, step 1 on the 2019-2020 classified salary schedule.
BenefitsA full benefits package which includes employer-paid medical, dental, and vision plans for employee and dependents; $100,000 employee life insurance; other optional coverages; and membership in the California Public Employees’ Retirement System (CalPERS).
Position Term in Months12Application ProcedureIn order to be considered for this position, you must submit the following documents directly in the online system and finish applying and receive a confirmation number by 11:59 PM on the closing date Friday, November 22, 2019.
1. Application which includes all relevant experience.
2. A current resume or curriculum vitae summarizing your educational background and experience.
3. A cover letter addressed to the “Screening and Interview Committee” specifically describing how you meet the desirable qualifications and the representatives duties.
4. Transcripts of college coursework which provide evidence of meeting the minimum qualifications as stated in this job posting. Unofficial or legible photocopies are acceptable. If a degree(s) was earned, the transcripts must state that the degree was awarded. Any degree/coursework used to satisfy the minimum qualifications must be from a postsecondary institution accredited by an accreditation agency recognized by either the U.S. Department of Education or the Council on Postsecondary Accreditation.
If your degree(s) is from a college or university outside of the United States, you must submit a detailed evaluation from a professional evaluation agency. To view a list of agencies approved by the California Commission on Teacher Credentialing, go to https://www.ctc.ca.gov/docs/default-source/leaflets/cl635.pdf?sfvrsn=6. Transcripts or translations in English still require the evaluation to show the U.S. equivalence of your degree.
The screening and interview committee will review application materials for approximately three to five weeks following the closing/first screening date. Applicants selected for interview will be contacted by phone; those not selected for interview will be notified by e-mail once interview candidates have been scheduled.
Offer of employment to the person selected for this position is contingent upon 1) successful completion of a pre-placement physical exam at district expense; 2) submission of a current tuberculosis test clearance; 3) proof of eligibility to work in the United States; 4) fingerprint clearance; and 5) approval by the Board of Trustees.
Retired CalSTRS members are not eligible for this position.
Basic FunctionUnder general supervision of the Campus Assessment, Resources, and Education (CARE) Manager, assist with the planning and implementation of CARE support services at the diverse district campus sites that address basic student needs such as food and housing insecurity, legal aid, financial literacy, childcare, and transportation; assist with student intake and provide specialized CARE program information, assistance and advice to students regarding college programs and services or direct students to appropriate on- and off-campus resources; coordinate with other student services (e.g. Service Learning) and instructional departments; provide support to at-risk student populations; assist and take the lead with events that promote holistic student development and success; perform administrative support and input program-specific information into databases and computer systems; and perform related duties as assigned. This full-time, twelve month position will report to the CARE Manager.
Distinguishing CharacteristicsA Student Services Specialist is differentiated from a Student Services Coordinator in that an incumbent in the latter class has lead-level responsibilities and a higher level of independent program support duties.
Essential Duties & ResponsibilitiesThe duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
1.Assist in the day-to-day operation of a student services program or department; participate in front-desk coverage and screen students for program and services; assist students with understanding and completing matriculation requirements, applications and/or forms; assist students with course, transfer and career research using both online and print resources; answer routine questions and explain program or service processes, procedures, rules and guidelines; screen student needs for Counselors and schedule student counseling appointments; assist students in accessing student services such as enrolling in program, setting up tests, attending workshops and accessing materials.
2.Deliver orientations and/or presentations to current and prospective students, faculty and staff, parents, high school counselors, community organizations and other colleges and educational institutions; represent the college, department or program at events, such as college and job fairs, orientation programs, community events and outreach events targeting program-specific populations; conduct program-specific workshops and classroom presentations; develop and maintain relationships with community partners.
3.Coordinate logistics of major events, including liaison with event participants, vendors and sponsors; work with campus facilities, campus security and other departments; order food, materials and supplies; troubleshoot onsite, proactively resolving issues; assist in identifying and recruiting speakers; prepare and produce promotional materials including flyers, invitations, programs and publications.
4.Administer student assessment and placement testing; assess student records; review test results, transcripts and course equivalency information, graduation articulation requirements and transfer information; provide students with routine transfer information including dead-lines, restrictions and articulation agreements; assist students in preparing applications.
5.Serve as the functional specialist for program-specific electronic databases and programs; facilitate student, faculty and staff use of systems and programs; track and input program statistical and student data into appropriate systems and maintain and update student files and records; prepare routine statistical records and reports; develop and conduct studies and analyses to identify need for new programs and services and evaluate the effectiveness of current programs; may assist in assessing student area outcomes in applicable programs.
6.Provide administrative assistance to the Director, Program Supervisor and Counselors; submit personnel requisitions; train new student and temporary workers; maintain a variety of standard office and specialized records and files; maintain spread¬sheets and databases; generate sensitive and complex reports, documents and personnel documentation using advanced word processing; process purchase requisitions and monitor budgets.
As Assigned to CARE Program
7.Assist in the day-to-day operation of the Campus Assessment, Resources & Education (CARE) Program, including the food pantry and related services at the Oceanside Campus, San Elijo Campus, and Community Learning Center; assist students with understanding and completing requirements, applications and/or forms that address basic needs and holistic student wellness; screen student needs for various CARE team members; assess student records when applicable to CARE program services; provide students with information including deadlines and restrictions on- and off-campus resources; assist students in preparing applications such as CalFresh/EBT and other related services.
Other Duties1.Develop communication tools to student services including posters, social media and any tools used on campus to promote
2.Prepare and administer budgets for specific events as assigned; authorize expenditures according to established guidelines.
3.May provide work direction to student and temporary workers.
4.Perform related duties as assigned.
Knowledge of1.Student services program goals, objectives, policies, procedures and practices.
2.College course prerequisites and matriculation policies.
3.Practices, concepts and techniques used in customer service.
4.Office administration practices and procedures.
5.Procedures followed in administering and scoring standard and other academic tests and recording and reporting test results.
6.The district’s student record keeping systems, including appointment setting and accessing student test information as applicable to area of assignment.
7.Modern office practices, procedures and equipment including computers and applicable software programs.
8.District organization, operations, policies and objectives applicable to assigned area of student services.
9.Applicable federal, state and local laws, rules and regulations.
10.Principles and practices of sound business communications, including correct English usage, grammar, spelling and punctuation.
11.Basic principles and practices of employee supervision.
12.District human resources policies and labor contract provisions.
As Assigned to C