Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Moline

Description

SUMMARY:

The Systems Engineer effectively and efficiently provides Tier III support by assisting employees with hardware and software issues as they arise.
Additionally, this person is responsible for installing/configuring/updating hardware and software as well as monitoring server and workstation logs and reporting suspicious activity to the VP of Information Technology.

ESSENTIAL FUNCTIONS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- Integrates the credit union philosophy and operating principles and diligently promotes the credit union's mission statement into work habits, processes, and service delivery systems.
- Provides Tier III support by assisting employees with hardware and software issues as they arise.
- Provides Tier II support by assisting employees with hardware and software issues as they arise.
- Maintains workstation and server software including the Windows operating system, anti-virus and other essential software.
- Creates and maintains server and workstation documentation.
- Interacts with various hardware/software vendors to implement solutions.
- Monitors daily server events for unusual activity and reviews suspicious activity.
- Ensures the critical data is backed up and/or replicated to the Disaster Recovery site.
- Ensures the member database and member applications are replicated and/or backed up daily.
- Coordinates server and workstation software and operating system patches as they become available.
- Works on various IT related projects for internal/external customers.
- Provides guidance to other IT Department staff, as needed.
- Ability to work evenings and weekends, as needed

QUALIFICATIONS:

Experience:

- Windows 10 and later
- Microsoft Office 2016 and later
- Windows Server 2012 and later
- Microsoft Azure
- Microsoft Active Directory, DHCP, DNS, IIS
- Microsoft SQL 2015 and later
- Microsoft Office 365
- VMWare vCenter and ESXi
- Basic knowledge of Dell hardware
- Basic desktop and server class hardware
- Networking protocols such as: IPSEC, TCP/IP, UDP, etc.
- Cisco Experience is a plus

Abilities:

- Troubleshoot software and hardware issues on Windows servers and workstations
- Perform software and hardware installations and periodic upgrades
- Create and maintain detailed technical documentation

REQUIRED EDUCATION AND EXPERIENCE:

Associates degree in Information Systems/Computer Science or equivalent experience plus two years of IT related experience.

License or Certificate:

- Microsoft Certification preferred
- Bondable
- Acceptable Credit History

COMPENSATION AND BENEFITS:


- Competitive salary
- Health, Dental & Vision Benefits
- Bonus opportunity
- 401(k) with match and profit sharing
- Paid Time Off


PandoLogic.
Keywords: Software Engineer, Location: Moline, IL
- 61266

  • hardware
  • software
  • sql
  • vmware
  • windows