Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Texas

Description

Telehealth Nurse Educator, Sp - 00001UPT 
Are you looking to make a difference in a patient’s life?  At AmerisourceBergen, you will find an innovative culture that is patient focused and dedicated to making a difference.  As an organization, we are united in our responsibility to create healthier futures.

 

What you will be doing


POSITION
SUMMARY:


Under
general direction of the Senior Nurse Manager or Nurse Manager, responsible for
providing clinical product and diagnosis related information and services to
physicians, nurses, health professionals and patients.


PRIMARY
DUTIES AND RESPONSIBILITIES:


- Provide consumer support in a call center environment
for patients receiving treatment within a designated specialty.
- Risk assess patient for compliance and adherence to
treatment regimen
- Identify barriers to care
- Provide information about disease process
- Provide emotional support to patient and family members
- Accepts inbound calls and makes outbound calls to
enrolled patients
- Receives notification through, but not limited to: web
portal, live chat, patient assistance program, fax enrollment form,
electronic enrollment form or phone; calls patient to provide information
about the product, program, send out information kits if needed and
management advise for any side effects
- Enter all consumer activities accurately in clinical data
base
- Intakes and reports adverse events as directed
- Must be able to work a flexible schedule ­­­­and have
flexibility for changing program needs
- Performs related duties as assigned

 
What your background should look like (minimum qualifications)


EXPERIENCE
AND EDUCATIONAL REQUIREMENTS:


- Must possess a current license
issued by a state or states or jurisdiction(s) within the United States,
and be unrestricted in any state.
- Graduation
from an accredited nursing program
- Experience
with and/or potential to provide high quality customer service
- 5
years of experience within a designated specialty such as oncology,
neurology, medical information/pharmacovigilance, behavioral health
- Telephonic
experience a plus
- Certification
may be required
- Graduation
from an accredited nursing program
- Case
management experience a plus


MINIMUM
SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:


- Excellent oral and written communication skills
- Excellent interpersonal skills
- Ability to use a computer for data collection
proficiently
- Strong organizational skills; attention to detail
- Good critical thinking skills
- Strong computer skills 


 

What AmerisourceBergen offers We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.


- Healthcare for associates and eligible dependents, same-sex and domestic partners

- Paid time off, including vacations and holidays

- Paid volunteer time off

- Life insurance and disability protection

- Pet insurance

- Employee Stock Purchase Program

- Retirement benefits and more…


Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.


 
About AmerisourceBergen AmerisourceBergen is a publicly traded Fortune 12 global healthcare solutions company and is one of the world's largest pharmaceutical services companies. Powered by our associates around the world, we provide pharmaceutical products and business solutions that improve access to care.  We operate the backbone of the healthcare supply chain. We drive the future of local care delivery.  We guide medical innovations to market.  We create healthier futures.

 
Primary LocationUnited States-Texas-Remote 


OrganizationLASH Group 
JobOperations Jobs 
ScheduleFull-time 
Equal Opportunity Employer/Minority/Female/Disability/Veteran