Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Burbank

Description

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
 
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

WORK ACTIVITIES/CONTEXT:
Works closely with fellow Supervisors and Leadership to achieve Station objectives
Sets clear expectations on daily assignments and procedures or process changes to Employees
Assists in training Operations, Customer Service and Skycaps (in locations with SWA skycaps) Agents to ensure that they are aware of appropriate regulations, procedures, and Company policies.
Proactively reallocates Agents during the day to meet immediate operational needs and determines overtime as needed.
Checks on supplies and equipment to determine that station needs are met.
Determines that aircraft are properly serviced and provisioned prior to departure and that all forms and records are properly completed and maintained.
Coordinates, as needed, with all departments to maintain the station's on-time performance.
Provides special care, attention and assistance to all SWA Customers as needed.
Reviews the work performance of Operations and Customer Service Agents to ensure that their work performance, attendance, and appearance meet Company requirements.
 
May perform other job duties as directed by Employee’s Leaders.

About the company

Southwest Airlines Co. is a major U.S. airline and the world's largest low-cost carrier, headquartered in Dallas, Texas.

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