Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Florida


Job location: Miami, FL

Employment Type: Full-time
Posted data: 2019-11-08
Req: R100036312
Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.

Where Excellence Meets Purpose

The University of Miami is among the top research universities and academic medical centers in the nation, and one of the largest private employers in South Florida.

With more than 16,000 faculty and staff, the University strives for excellence, and is driven by a powerful purpose to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.

The University has been named on Forbes's Best Employers list for two consecutive years, and is the only university in Florida to receive this honor.

Submits claims to insurance companies and follows up on outstanding claims. Processes, remits, and posts payments to patients’ accounts. Reconciles monthly charges, identifies any errors, and researches coverage policies. Assists patients with insurance and billing questions. Sets up budget plans on outstanding accounts, mails copies of budget agreements to patients, monitors compliance, and follows up on any payment delinquencies. Receives and reviews patient, insurance, and attorney correspondence, researches issues, and provides written responses. Enters all returned mail and stale checks in the database and researches to acquire updated address information to reprocess items. Recommends policy and procedural changes to management for review as needed. Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.



High School diploma or equivalent required

Certification and Licensing:

Not applicable


Minimum 3 years of relevant experience required

Knowledge, Skills and Attitudes:

- Skill in completing assignments accurately and with attention to detail.
- Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
- Ability to process and handle confidential information with discretion.
- Proficiency in computer software (i.e. Microsoft Office).
- Ability to communicate effectively in both oral and written form.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:


Pay Grade:


  • billing
  • education
  • software