Job description


  • Entry level
  • No Education
  • Salary to negotiate


Posting Details

Position Information

Job TitleVideo Conferencing and Classroom Technology SpecialistUnion LevelDepartmentInformation Systems (SF) (22 - 12205)CampusSan FranciscoPosting Number201301933PFull or Part TimeFull TimeNumber of Months12Work Schedule•Position is full-time, eight hours per day, five days per week, with occasional evening and weekend hours. Occasional travel to off-site locations can be anticipated.
essential functions.

Position End DateOpen Date11/07/2019Close DateOpen Until FilledYesSpecial Instructions to Applicants Position Summary Information

Primary PurposeUnder the direction of the Assistant Vice President for SF Campus Technology, develop, redesign, design, engineer, maintain, improve, support, project manager, implement and fix audio visual systems, digital signage infrastructure, lecture capture system and apple machines and devices.

Essential Functions•Maintain video conference infrastructure and its associated software, including integrated call management systems, digital technologies, educational media, lecture capture, video and audio-conferencing, web conferencing, distance learning technologies and school’s room reservation system.

•Provide support for video conferencing technologies and audio, video, and classroom multimedia hardware and software, web conferencing and learning technologies including but not limited to clickers, lecture capture and on demand course video, live & post-production.

•Coordinate the efforts of IT members and third party contractor and consultants to manage the school’s video conferencing, classroom technology infrastructure and digital signage end point technology, maintenance and support

•Create and maintain computer-based teaching aids as needed. Develop technical documentation on IT-video Conference related tools and processes, conferences practices, protocols concepts, practices, and procedures including security.

•Troubleshoot issues and provide support in installation, implementation, and maintenance of video conference systems, and voice/data equipment.

•Collaborate with Instructional Design Support Specialist in supporting and implementing educational technology.

•Maintain knowledge of industry standards and innovation of systems and software. Research and evaluate new software, hardware and technology for incorporation into the school’s video conferencing and classroom technology infrastructure. Interact with other departments and administration on computer-based educational policies and projects.

•Project manage AV projects, design and integration working with vendors to advise the school of all design shortcomings and pitfalls.

•Project manage AV programming and user interface design for Sim Lab – Develop a UI wireframe based on user requirements and classroom standard operating procedures. Work with the AV vendor programmers to maintain standards across all rooms, debugging programming and ensuring a working system is delivered.

•Develop, execute and maintain apple machine and SCCM device management framework for the San Francisco Dental Campus. Develop standard operating procedures for new machines and devices, configuration profiles and self-service application distribution. Manage apple VPP and DEP accounts for the school.

•Implement, maintain and support the SF campus lecture capture system. Improve the lecture capture system integration where possible augmenting application program interfaces and audio visual systems hard ware and programming.

•Improve whether through design, engineering or project management the audio visual systems, lecture capture systems, digital signage systems and apple machine and device management framework at the SF dental campus.

•Perform all other duties as assigned by the Assistant Vice President for SF Campus Technology.

Minimum QualificationsKnowledge of:
•Video conference systems, call management systems, video hosting services.
•Installation, implementation, and maintenance of audio visual systems, digital signage infrastructure, lecture capture systems, apple management frameworks, video conference systems, and voice/data equipment.
•How to Integrate and Maintain Crestron Systems
•MS Office Applications, advance functions in PowerPoint.
•Audio and video production; graphic design principles.
•Personal computers, preferable Mac, PC.
•Operating systems; OS and Microsoft

•Bachelor’s degree in related field or combination of education and experience.
•CTI-P101 Foundations of Crestron Programming preferred.
•DM Certified designer preferred.
•Crestron Certified Audio Technician preferred.

•Minimum of two (2) years experience in technical administration of video conferencing systems.
•Minimum of one (1) year experience with production and design on Intel processor based PCs.
•Hands-on experience designing, installing, and troubleshooting cabling and wiring systems.
•Experience working in a higher education environment preferred.

Preferred QualificationsAbility to:

•Communicate effectively with faculty, staff, and students while providing exceptional customer service.
•Ability to research, prepare, and present cost estimates, budget reports, capacity forecasting, and systems upgrade recommendations.
•Provide effective training on innovations in technology.
•Manage time, organize duties/assignments, and set priorities to meet multiple deadlines.
•Work effectively and accurately with multiple interruptions.

Physical RequirementsThe physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the
•Work performed primarily in a general office and classroom/conference room environment.
•Exposure to cooler temperatures and noise within a server room environment can be anticipated.
•Position requires sitting, standing and walking a majority of working hours with occasional bending, stooping, squatting, reaching and grasping. Frequent use of computer keyboard and telephone.
•Occasional lifting of equipment up to 40 lbs.

Hiring RangeCommensurate with experienceBackground Check StatementApplicants who are selected as final possible candidates must pass a criminal background check.

AA/EEO Policy StatementUniversity of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.

Posting Specific QuestionsRequired fields are indicated with an asterisk (*).

- * How did you first learn about this employment opportunity?
- University of the Pacific Website
- Craigslist
- LinkedIn
- Association of American Colleges and Universities (AAC&U)
- Chronicle of HIgher Education
- Diverse Issues in Higher Education
- Higher Education Recruitment Consortium (HERC)
- Higher Education Recruitment Consortium - Northern California (NorCal HERC)
- Modesto Bee
- Pacific Employee
- Personal Referral
- Professional or Association Listserv
- Publication or website from a professional organization
- Sacramento Bee
- San Francisco Chronicle
- Stockton Record
- Agency Referral
- Other Online Job Board

Applicant DocumentsRequired Documents
- Resume
- Cover Letter/Letter of Application

Optional Documents

  • designer
  • education
  • hardware
  • software
  • teaching