Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Los Osos


What you’ll be doing...
Our business customers have ever-increasing demands and expectations, and we work tirelessly to meet or exceed them. You’ll be working on site for one of our most important national accounts, maintaining the voice and data network they rely on to stay up and running. Thanks to you, our customer will rest easy knowing they don’t need to worry about staying connected—because you’re on top of that.
Troubleshooting network issues in a 24x7 environment.
Documenting customer incidents and resolutions.
Providing onsite support in weather-related emergencies, like blizzards or hurricanes.
Supporting other customer locations as needed.
What we’re looking for...
Friends would describe you as a highly-motivated, self-starting problem solver. You’re organized and diligent, with an eye for detail, and you’re a great communicator, able to present information effectively to a variety of stakeholders. When it comes to customers, you go above and beyond, taking a real ownership of problems and ensuring resolution. You’re energized by the idea of working for a cutting-edge technology company that breaks new ground every day.
You’ll need to have:
Bachelor’s degree or one or more years of work experience.
Willingness to work overtime, nights (12am to 4am) and weekends, and travel occasionally.
Even better if you have:
A degree.
Project management experience.
Experience with configuring and troubleshooting Cisco switches and routers.
Experience with Avaya voice and data network systems.
Experience with Microsoft Office. Ideally, PowerPoint or Visio.
Working knowledge of wireless access points or ups.
When you join Verizon...
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

About the company

For more than 100 years, Verizon has been at the center of the communications revolution.
Verizon is one of the largest communication technology companies in the world.

We help people, businesses and things communicate better.

The digital world promises consumers a better, more connected life, and we’re the ones delivering it. We make it possible for people to stay in touch and businesses to connect with their customers. We’re also bringing technology and hands-on learning opportunities directly to kids who need it most. Our goal is to inspire tomorrow’s creators to use technology to build brighter futures for themselves, their families and the world.

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