Job description


  • Entry level
  • No Education
  • Salary to negotiate


Department: LOG Warehouse Services
Position Type: Employee
Position Reports To: Technology Systems Manager
Position Supervises: N/A
Pay Level: 14
FLSA Status: Non-exempt
Position Summary:

Support the team in clerical and administrative tasks. Provide optimum customer service and resolve inquiries related to order discrepancies. Monitor shift production and workflow and ensure inventory accuracy with the goal of first-contact resolution. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job Functions:

Respond to and resolve store/buyer inquiries and claims
Provide distribution center (DC) leadership utilizing information that could prevent future losses
Process store delivery claims for credit
Resolve any inventory discrepancies
Set up new product items into inventory systems
Research accounting questions on purchase orders, invoices, and billings of product received
Prepare handbill for product returned to the DC from stores
Track late deliveries
Manage warehouse supplies and equipment inventory
Must be able to perform the essential functions of this position with or without reasonable accommodation
Minimum Position Qualifications & Education:

High school diploma or GED equivalent preferred
2 + years of warehouse experience
Ability to work independently as well as be a team player
Ability to multitask
Ability to organize and prioritize a variety of tasks/projects
Ability to problem solve with a goal of first-contact resolution
Ability to maintain composure in stressful situations
Strong attention to detail
Sense of urgency when dealing with customers
Excellent written and oral communication skills with the ability to effectively communicate information to all contacts
Proficient in Microsoft Office Suite
Willingness and ability to learn new software applications with minimum difficulty
Desired Previous Job Experience:

Understanding of case pick, piece pick, shipping, and receiving functions
Customer service center and technical support
Inventory control
Exposure to production roles in warehouse
Understand the product flow through facility
Expertise with multiple computer systems, warehouse inventory network (WIN), radio frequency inventory (RFI), and Vo-collect and a demonstrated ability to adapt to new technology
Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here.
Education Level: High School Diploma/ GED Required
Required Certifications/Licenses: None
Shift(s): Evening
Regions: Midwest


Nearest Major Market: Cincinnati

About the company

Kroger, one of the world’s largest retailers, employs more than 339,000 associates who serve customers in 2,425 supermarkets and multi-department stores in 31 states under two dozen local banner names including Kroger, City Market, Dillons, Jay C, Food 4 Less, Fred Meyer, Fry's, King Soopers, QFC, Ralphs and Smith's. The company also operates 789 convenience stores, 337 fine jewelry stores, 1,109 supermarket fuel centers and 38 food processing plants in the U.S. Kroger also operates over 80 “The Little Clinic” retail healthcare sites inside select Kroger, King Sooper and Fry’s stores.

Recognized by Forbes as the most generous company in America, Kroger supports hunger relief, breast cancer awareness, the military and their families, and more than 30,000 schools and grassroots organizations in the communities it serves. Kroger contributes food and funds equal to 160 million meals a year through more than 80 Feeding America food bank partners. For more information please visit

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