- Entry level
- No Education
- Salary to negotiate
Workplace Tech IV – Top Executive Support - Franklin - 005D1F
We are looking for a rock
star Top Executive Support Technician to join our team. In
this role you will be responsible for a wide array of support
services. Expert level training/mentoring will be provided by
Schneider Electric to ensure that you are successful in the role.
years of technical support experience, previous deskside technician support
upbeat and re-assuring attitude with ability to communicate and interact with
workplace professionals, including Executive level personnel, as needed
forward-thinking to anticipate and address issues before they become problems.
365 experience preferred
and ITSM experience strongly preferred
years of experience in implementing, troubleshooting and supporting end user
technologies & services, preference given to experience in medium to large
years of MS Windows desktop or laptop OS administration, configuration and
with Microsoft SCCM strongly preferred
Device Management experience with supporting and managing mobile devices,
configuring mobile policies and deploying mobile applications
knowledge of key technologies including Enterprise Mobility, Collaboration,
Messaging, Video Conference and Unified communication
knowledge of LAN and WiFi technologies
working knowledge of Active Directory
to resolve complicated technical issues under pressure
to explain complicated technical problems in non-technical terms
experience supporting Senior Management and Executive level personnel strongly
White-Glove support for Senior Executives
Receive, Monitor, Maintain and Resolve work tickets
Setup and Support of computer(s), monitor(s), mobile device(s)
on-site presence at designated service locations to support end users
installation and support in accordance with Schneider standards
pro-active and on-demand health check of IT systems including, but not limited
to: printers, copiers, fax machines, scanners, and video conference equipment
end users on how to operate office automation equipment as requested
platform troubleshooting and management
platform troubleshooting and management
secure password management for all provided passwords
access to corporate network/wireless and applications (both on network as well
as over VPN)
execution of tasks with guidance from Service Desk representatives
IT inventory of in-house stock, such as moving, sorting, cleaning, stocking
Other duties as
do you get to do in this position?
• Work with an intelligent and diverse workforce
• Be a contributor to global energy efficiency and
• Work with and learn about cutting edge technologies every
• Feel energized and have a great sense of accomplishment supporting
your co -workers
This job might be for you if:
• You have a thirst for knowledge and want to learn and grow
• You take a personal interest in being proactive in support
of your co -workers
• You take pride in delivering world class service and
helping others stay productive
• You love challenges and solving complex problems
We seek out and reward people for being straightforward,
open, passionate, effective and challenging the status quo. We want our
employees to reflect the diversity of the communities in which we
operate. We welcome people as they are, creating an inclusive culture
where all forms of diversity are seen as a real value for the
company. We’re looking for people with a passion for success — on
the job and beyond. See what our people have to say about working for
Let us learn about you! Apply today.
You must submit an online application to be considered for
any position with us. This position will be posted until filled.
It is the policy of Schneider Electric to provide equal
employment and advancement opportunities in the areas of recruiting, hiring,
training, transferring, and promoting all qualified individuals regardless of
race, religion, color, gender, disability, national origin, ancestry, age,
military status, sexual orientation, marital status, or any other legally
protected characteristic or conduct.
Concerning agencies: Schneider
Electric does not accept unsolicited resumes and will not be responsible for
fees related to such.
Schneider Electric is an Affirmative Action and Equal
Opportunity Employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, or protected veteran status and will not be
discriminated against on the basis of disability.
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About the company
Schneider Electric SE is a European multinational corporation that specializes in electricity distribution, automation management and produces installation components for energy management. It is headquartered in Rueil-Malmaison, France and is also based at the World Trade Center of Grenoble.
Schneider Electric is the global specialist in energy management and automation.
Schneider Electric develops technologies and solutions to make energy safe, reliable, efficient, productive and green. The Group invests in R&D in order to sustain innovation and differentiation, with a strong commitment to sustainable development.