Prisoners of Assumptions and Habits

Prisoners of Assumptions and Habits

Try to change a habit and meet the challenges this change enforces on you.

You carry a long-time owned assumption and face the challenge of letting go of it when this assumption is opposed by new facts.

As much as these assumptions and habit imprison us; paradoxically, they could be the source of our success for they may provide us with new creative ideas. Best is explaining by examples.

Best practices are best only for simple systems. They fail as the system change to a complex one, for example. Because of our sticking to the habit of doing what we are familiar with we tend to stick to doing the same even though we see that they don’t work anymore.

Be careful of the inertia resulting from old-owned habits and assumptions.
Ali Anani

The longer we own a habit or believe in an assumption, the harder it gets to load it off. We need an escape from them to dispose off them. Edward de Bono offered valuable techniques and tools to deal with habits and assumptions by challenging and escaping from them. It is not cowardliness to escape from them; more it is courageous to do so to revise them with new perspectives. On personal and business levels we need to have the courage to escape from habits of best practices and assumptions.

The paradox is that we need to escape from habits and assumptions and be courageous to do this.
Ali Anani

There are great recent examples of the values of such escapes in the banking and financial sectors. I am extracting few examples of a research that I am doing now on this thought. I dare say that the greatest creative ideas are being generated by escaping from old habits and assumptions. People are less patient than they used to. They need instant answers, services and explanations. Coupled with this is that people want their convenience by not visiting a bank. The provocative idea here is that instead of people going to banks, bank service will reach them where they are. How can this be? It is facing these challenging that led to a host of new service ideas. Take for example, the long-held assumption that banks and credit unions are like oil and water; they just don’t mix. The provocation is to make them mix. Provocation leads to tension and tension may lead to creative tension. This challenging idea made the opposites of banks and credit unions mix by finding ways to cooperate rather than compete, whenever possible. This overlapping of interest between the two immiscible institutions was possible because the parties managed to find an area of common interest and that is advertising free checking. Bancvue managed to get 65 executives from U.S. community banks and credit unions to set aside their differences long enough to cooperate on a big Fourth of July ad for free checking. This full page “Declaration of Free Checking” in the July 2nd edition of USA Today bears each of their signatures, reminding consumers that community-based financial institutions still offer accounts with no monthly fees.

Corporate Social Responsibility (CSR) has been considered as an expense by bank. The challenge is to reverse this thinking and find ways to turn this expense into profit. I have discussed this issue before in two buzzes. These are:

Creativity Is Turning Cost into Benefit

A Creative Metaphor for Corporate Social Responsibility (CSR)

We are living in a world that it is courageous to escape from long-held habits and assumptions.




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#74 True as one way of challenging assumptions is to think logically.

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#73 Great story and conclusion dear Jerry. We say put yourself in somebody's shoes. You put it more elegantly by I would phrase as "put yourself in somebody's thinking".

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Lada 🏡 Prkic Jan 20, 2019 · #74

#72 Some words and terms have different meanings in different languages. In Croatian, "common sense" actually means a healthy mindset.
When I comment in English, I often use that term for explaining intuitive logical reasoning. The logical reasoning challenge assumptions.

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Jerry Fletcher Jan 20, 2019 · #73

Dr. Ali, your article brought back the memory of a new business presentation to the CEO of a bank I was making with some colleagues. The presentation was interrupted by a phone call. The cryptic conversation included percentages and dates. He turned to us and said, "I just made more money for the bank over the weekend in that phone call than all the possible new deposits you claim you can generate in a year. Why should I spend the money on advertising?" Our response was that it takes money to make money and without new depositors and loan requestors the funds would not be available for weekend investments. He didn't like agreeing with us but we got the business. Sometimes a change in thinking can be caused by thinking about it from their viewpoint. And so it goes.

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#66 In my part of the world commonsense might be as risky as expressing courageous thoughts. The commonsense is to go with the tide even if wrong.

Thank you for stirring up the discussions

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#69 #70 Thank you so much for your appreciation dear @Liesbeth Leysen, MSc. beBee Brand Ambassador

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